This is the online world, where you talk, watch movies, shop and sell online. But, since the competition is really tough one has got to play safe. There is no harm in understanding the market and then playing your cards. Having an eCommerce store is common, but having amazing sales is something you really want to make sure happens. And when you have competitors like Flipkart and Amazon then you need buckle up.
To fight back and remain the strongest contenders among these mammoths of the Ecommerce world then you must follow these 10 ways.
Stats show that in 2017 1.66 billion people from across the globe shopped online and the global e-retail sales reached to 2.3 trillion U.S dollars
Through live chats you can address to customer queries immediately, you can work on the return and exchanges of products. You can also reply t o their queries related to delay in delivery or product availability. Sometimes live chat can turn into a converted purchase.
Stats have already proved that where in 2016 they recorded in a month were 2956 Live Chat whereas in 2017 it increased to 5268 Live Chat per month...
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To fight back and remain the strongest contenders among these mammoths of the Ecommerce world then you must follow these 10 ways.
Mobile Friendly Website
Every person is mobile today; everyone prefers to communicate through their smartphones. Then why shouldn’t you do your business through mobile too. If your website is mobile friendly then people will be able to shop faster and easily. Having a mobile responsive website makes things and business easier for you.Stats show that in 2017 1.66 billion people from across the globe shopped online and the global e-retail sales reached to 2.3 trillion U.S dollars
Enabling Live Chat
Well, people don’t like to wait. They prefer to get instant help or answers to their queries. In today’s world of technology if they have to wait they might choose some other company. So its always good to have Live Chat enabled. Infact, live chat is fun.Through live chats you can address to customer queries immediately, you can work on the return and exchanges of products. You can also reply t o their queries related to delay in delivery or product availability. Sometimes live chat can turn into a converted purchase.
Stats have already proved that where in 2016 they recorded in a month were 2956 Live Chat whereas in 2017 it increased to 5268 Live Chat per month...
Read More...
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